Artist Loren P&P & Returns


UK and Northern Ireland

1-5 days Delivery Time (updated Jun 19)

UK Postage and Packaging varies in pricing depending on weight and size of order.

Its your choice!
Royal Mail or Courier, with optional added guarantees “Signed For” or now “Special Next Day” delivery! Find the best Postage & Packing cost for you, which will have compensation/insurance included on all bar the “Standard” P&P.  We want to save you money on postage so the more you buy the cheaper it will be overall.

*Please note these prices are subject to change if these services increase their rates.

Postage & Packing UK ONLY

Incrementally Charged based on weight & size of parcel and includes packaging cost.

Royal Mail (1-3 days) || Small – Up to 500g
From £1.56 – £2.47 Royal Mail Standard Delivery
From £2.76 – £3.67 Royal Mail Signed For
From £7.10 – £8.10 Royal Mail Special by 1pm (sat not guaranteed)

Royal Mail (1-3 days) || Oversized (over 2.5cm thickness) & Medium – Up to 1kg
From £4.05 Royal Mail Standard Delivery
From £5.05 Royal Mail Signed For
From £7.10 – £10.20 Royal Mail Special 1pm (sat not guaranteed)

Hermes Courier (or other) || SmallMedium – Up to 1kg with £20 Compensation
From £3.95 3-5 Day Delivery

Royal Mail (1-3 days +) || Large – Up to 2kg
From £10.95 Royal Mail Standard Delivery
From £11.95 Royal Mail Signed For
From £10.20 – £13 Royal Mail Special 1pm (sat not guaranteed)

Hermes Courier (or other) || Large – Up to 2kg with £40 Compensation
From £6.75 3-5 Day Delivery

Hermes Courier (or other) || EX Large – Up to 5kg with £50 Compensation
From £9.99 3-5 Day Delivery

More in your order equals cheaper postage overall!
You will get a more accurate price upon checkout with all the P&P options including, Hermes, Royal Mail “signed for” and “Special Next Day” Delivery.

Special Next Day Delivery
Now an option! Your package will require a signature upon delivery otherwise it will be held by Royal Mail and you will need to rearrange delivery or collect at your local sorting office.

For those using courier services: Please note, I will also require your mobile or home number if you don’t have mobile, to give to Courier company.

If you prefer another method of postage not listed here, please contact us on 07906 205022 (leave a message and I will return your call) before you order.

Pick Up & Local Delivery

Free Pick up – You can pick up your purchase free of charge, at a time convenient for both parties. You will be contacted if you select this option to make arrangements.

Local Delivery – You can have your purchase delivered locally for a price of £12, within a 10 mile radius of base, at a time convenient for both parties. You will be contacted if you select this option to make arrangements.

 

Europe & International

International Postage and Packaging

Incrementally Charged based on weight & size of parcel and includes packaging cost. 

Europe

Royal Mail || Small – Up to 500g
From £5.00 – £7.15 International Standard Delivery
From £9.75 – £11.45 International Tracked & Signed For

Royal Mail || Medium – Up to 1kg
From £8.95 – £9.95  International Standard Delivery
From £13.05 – £13.85 International Tracked & Signed For

Royal Mail || Large – Up to 2kg
From £11.25- £14.10 International Standard Delivery
From £15.85- £16.90 International Tracked & Signed For

International World Zone 1

Royal Mail || Small – Up to 500g
From £5.75 – £9.60 International Standard Delivery
From £10.50 – £14 International Tracked & Signed For

Royal Mail || Medium – Up to 1kg
From £12.65 – £14.80  International Standard Delivery
From £16.80 – £18.80 International Tracked & Signed For

Royal Mail || Large – Up to 2kg
From £16.30- £20.30 International Standard Delivery
From £19.95- £22.35 International Tracked & Signed For

International World Zone 2

Royal Mail || Small – Up to 500g
From £6.15 – £10.30 International Standard Delivery
From £10.75 – £14.50 International Tracked & Signed For

Royal Mail || Medium – Up to 1kg
From £13.40 – £15.55  International Standard Delivery
From £17.50 – £19.60 International Tracked & Signed For

Royal Mail || Large – Up to 2kg
From £17.25- £22.05 International Standard Delivery
From £21.05- £24.20 International Tracked & Signed For

Deliveries to Europe or International World zones 1 & 2, may take up to ten working days or more from the time of despatch to arrive, especially in the case of international World Zones 1 & 2 where it can take more than a month.

International delivery is the responsibility of the postal service in the destination country and Artist Loren cannot be held responsible for any delays caused by the local country postal service or customs checks. Any customs charges are the sole responsibility of the customer.

 

Country Not Listed?

The database only lists P&P to the most likely destinations. If you are in country not listed it will inform you. We are happy to provide you with a P&P price for your destination if not listed. Please contact us for your country’s destination P&P rate prior to purchasing.

Packaging

All Artist Loren products are carefully packaged & photographed before despatch, in case of any disputes that may arise if your parcel arrives in a sub condition.

Return/Refund Policy

We hope you are delighted with your purchase. In the unlikely event you are not perfectly satisfied, we are able to offer you a full refund or exchange for your online purchase providing you notify us in writing within seven days of receipt of the goods, and the item returned to us packaged in the condition that it was sold and sent; therefore undamaged, unworn and in its original packaging.

Please contact us first by email at returns@spiritmindbody.co.uk if you wish to arrange a refund or exchange clearly stating the reason for return and photograph of said item. When posting back your goods we recommend that you use a recorded delivery service for your own protection.

Please note we are unable to refund any postage and packaging charges, nor any tax and duties incurred.

Once the goods have been delivered they will be held at your own risk and Artist Loren will not be liable for their loss or damage.

We regret that we unable to accept refunds or exchanges for any items that have been specially made or altered to your specifications.

Artist Loren cannot be held liable for items lost, damaged or delayed in transit including those held in country of destination, waiting for delivery. It is recommended that you have a redirection service in place, if you are planning to move.

Delivery - P&P (Postage and Packing)